Sunstone Soft

Bring back past customers

“Lots of customers bought once and never came back.”

Friendly, well-timed emails or texts that bring past customers back.

Get a quoteMore ways to never miss a customer

What we do

We send past customers a friendly, well-timed series of emails or texts, following Canada's anti-spam rules.

  • 01Your customer list cleaned up and sorted
  • 02A short series of emails or texts in your voice
  • 03Timing set around your season and your jobs
  • 04Consent and unsubscribe handled under Canada's anti-spam law

What you get

Repeat business from people who already know you.

How it works

You get a clear plan, in writing, before any work starts.

  1. 01

    A quick chat

    We look at the customer list you have and when people usually need you again.

  2. 02

    A clear plan

    We plan the messages and timing with you, and you approve every word.

  3. 03

    We send and measure

    Messages go out on schedule, and you see who replied or booked.

Pairs well with

Reviews & Google profile

“Happy customers never leave reviews.”

We send a friendly review request after each job, keep your Google profile fresh, and can reply to reviews for you.

You get

More five-star reviews and a profile that wins the click.

Know where your customers come from

“I have no idea which of our ads actually work.”

We set up call and form tracking, so you can see which ad, search or post brought in each customer.

You get

One simple screen that shows where to spend your marketing money.

Back-office automation

“My office staff are buried in paperwork.”

We automate the repetitive work. Emails become tasks, bills get entered, forms get filed and reports build themselves, all connected to the tools you already use.

You get

Hours back every week, with fewer mistakes.

Fair questions

Something else on your mind? Email us and we'll answer in plain words.

Is this allowed under anti-spam rules?

Yes, done properly. We only message people who bought from you or agreed to hear from you, include an easy unsubscribe in every message, and keep a record of consent, as Canada's anti-spam law (CASL) asks.

Our customer list is a mess. Is that a problem?

That's normal. Sorting the list is part of the job, whether it lives in a spreadsheet, your invoicing software or a box of old receipts.

Ready when you are

Tell us what's slowing your business down. We'll tell you where to start, in plain language.

Get a quote

vasia@sunstonesoft.com · Calgary