Custom Development → Automation Systems
Stop doing manually what computers can do automatically. Custom automation that saves hours every week and eliminates human error from repetitive processes.
How much of your team's time is spent on tasks that feel like they should be automatic? Sending the same emails, updating the same spreadsheets, copying data between systems, generating the same reports, following the same checklists over and over.
This is work that computers are better at. They don't get bored, don't make typos, don't forget steps, and don't need coffee breaks. Every hour a human spends on automatable work is an hour they're not spending on tasks that actually require human judgment and creativity.
Business automation isn't about replacing people—it's about freeing them to do valuable work instead of repetitive tasks. When routine processes run automatically, your team can focus on customers, strategy, and the work that actually moves your business forward.
Automation can be simple or sophisticated. It might be automatically sending a confirmation email when a form is submitted, or it might be a complex workflow that routes requests through approvals, updates multiple systems, and generates reports. We build automation systems scaled to what your business actually needs.
At Sunstone Soft, we've automated processes for Calgary businesses across various industries—from simple notification systems to complex multi-step workflows involving hardware integration. If you're doing something repetitive that follows rules, we can probably automate it.
Types of automation we can build for your business.
How we identify, design, and implement automation for your business.
We study the manual processes you want to automate—every step, decision point, and exception.
Understanding the current process completely is essential. We map out what happens, when, and why. This reveals automation opportunities and potential complications.
We design the automated workflow—triggers, actions, conditions, and error handling.
What starts the automation? What decisions need to be made? What happens when something goes wrong? We design for the normal path and the exceptions.
We build the automation and test it thoroughly with realistic scenarios.
Automation needs to be bulletproof—it runs unattended. We test normal cases, edge cases, and failure scenarios to ensure reliable operation.
We run the automation in parallel with the manual process initially to verify it works correctly.
Before fully replacing manual work, we verify the automation produces correct results. Any issues are caught before they cause real problems.
Once verified, the automation takes over. Manual intervention becomes the exception rather than the rule.
We set up monitoring to ensure the automation keeps running correctly and alerting if issues arise.
We refine the automation based on real-world operation—handling new edge cases and optimizing performance.
Automation often improves over time as we discover scenarios that weren't anticipated. We tune and enhance based on actual usage.
Simple automations (automated emails, basic scheduled tasks) might take 1-2 weeks. Medium complexity workflows (multi-step processes, conditional logic) typically take 3-6 weeks. Complex automation systems involving multiple integrations and sophisticated logic can take 2-3 months.
The timeline depends on process complexity, integration requirements, and how many exception cases need to be handled.
Why Calgary businesses automate their processes.
Tasks that took hours of manual work happen instantly. Your team's time goes back to valuable work instead of repetitive processes.
Computers don't make typos, forget steps, or get distracted. Automated processes execute correctly every time.
Every instance follows the same process. No variation based on who's doing the work or how busy they are.
Automation works nights, weekends, and holidays. Processes that need to run outside business hours run reliably.
Manual processes require more staff as volume grows. Automated processes handle increased volume without additional labor.
Tasks that waited for someone to get to them now happen immediately when triggered. Customers and stakeholders get faster responses.
Automation opportunities exist in almost every business. Here are examples of what we've built for Calgary companies:
Order Processing Automation: When orders come in, they're automatically validated, routed to the appropriate fulfillment process, customers are notified, inventory is updated, and accounting records are created—all without manual intervention.
Customer Onboarding: New customers trigger a sequence of automated actions—welcome emails, account setup, document generation, task assignments to team members, and scheduled follow-ups.
Reporting Automation: Reports that someone used to compile manually from multiple sources are now generated automatically and emailed on schedule. Sales reports, inventory summaries, financial snapshots—ready when you need them.
Document Generation: Contracts, invoices, proposals, and other documents are automatically generated from templates, populated with the right data, and delivered or filed appropriately.
Alert Systems: Monitor conditions and alert the right people when action is needed. Low inventory triggers reorder alerts. Overdue invoices trigger collection workflows. System issues alert the tech team.
Approval Workflows: Requests are automatically routed through the appropriate approval chain based on type, amount, or other criteria. Approvers are notified, and the process moves forward automatically when approved.
Common questions about automating business processes.
Automation costs vary widely based on complexity. Simple automations (email sequences, basic scheduled tasks) might cost $1,500-5,000. Medium complexity workflows typically range from $5,000-15,000. Complex automation systems with multiple integrations and sophisticated logic can exceed $20,000.
Have a question that's not answered here?
Call us at (403) 829-1452Let's identify which processes are costing you time. Free consultation to explore automation opportunities.