Custom Development → API Integrations
API IntegrationServices Calgary
Make your systems talk to each other. Connect platforms, sync data automatically, and eliminate the manual work of keeping everything updated.
The Hidden Cost of Disconnected Systems
How much time does your team spend copying data between systems? Entering orders into your accounting software that already exist in your e-commerce platform. Updating customer information in your CRM that came through your website. Exporting spreadsheets, reformatting, and importing elsewhere.
This manual data entry isn't just tedious—it's expensive and error-prone. Every hour spent on double-entry is an hour not spent on productive work. And every manual data transfer is an opportunity for mistakes that cause downstream problems.
API integrations solve this by connecting your systems so data flows automatically. When a customer places an order on your website, it appears in your inventory system and accounting software without anyone touching it. When a customer updates their information in one place, it updates everywhere.
APIs (Application Programming Interfaces) are how modern software systems communicate. Most business software today has APIs that allow data to be read and written programmatically. The challenge is building the connections—handling data mapping, error conditions, and ongoing reliability.
At Sunstone Soft, we build custom API integrations for Calgary businesses. We've connected e-commerce platforms to accounting systems, synced CRMs with marketing tools, integrated payment processors with custom applications, and built many other connections that save hours of manual work every week.
API Integration Capabilities
What we can connect and how data can flow.
Our API Integration Process
How we approach connecting your systems reliably.
Integration Assessment
We identify what systems need to connect, what data needs to flow, and whether those systems support the required integrations.
Not every system can integrate with everything. We review API documentation, test capabilities, and confirm that your desired integration is technically feasible before proceeding.
Data Mapping
We map how data in one system corresponds to data in another. Field names, formats, and structures often differ between platforms.
A 'customer' in one system might be a 'contact' in another, with different fields and formats. We create the translation layer that makes systems understand each other.
Integration Development
We build the integration—connecting to APIs, handling authentication, transforming data, and managing the flow.
We build with reliability in mind: error handling, retries, logging, and monitoring. Integrations need to work consistently, not just once.
Testing
We thoroughly test the integration with real data scenarios, including edge cases and error conditions.
What happens when data is missing? When the API is slow? When there's a duplicate? We test these scenarios and ensure the integration handles them gracefully.
Deployment & Monitoring
We deploy the integration and set up monitoring to catch any issues quickly.
Integrations run in the background, so monitoring is crucial. We set up alerts for failures and dashboards to track data flow health.
Documentation & Handoff
We document how the integration works and what to do if issues arise.
You'll understand what's connected, how data flows, and how to troubleshoot common issues. We're also available for ongoing support.
Integration Timeline
Simple integrations between two well-documented systems might take 1-2 weeks. More complex integrations involving multiple systems, complex data transformations, or APIs with limited documentation can take 4-8 weeks.
We provide timeline estimates after assessing the specific systems and requirements involved.
Benefits of API Integrations
Why Calgary businesses invest in connecting their systems.
Eliminate Double-Entry
Enter data once and let it flow everywhere it needs to go. Stop copying information between systems manually.
Reduce Errors
Manual data transfer introduces mistakes. Automated sync eliminates human error in moving data between systems.
Save Time
Hours spent on manual data management can be recovered for productive work. The time savings often justify the integration investment quickly.
Real-Time Information
Data is current across all systems, not stale until someone does the next manual update. Make decisions based on current information.
Better Data Consistency
When systems are connected, data stays consistent. No more discrepancies between what different systems show.
Scale Without More Staff
As transaction volume grows, automated integrations handle the load. Manual processes would require hiring more people.
Common Integrations We Build
We've connected a wide variety of systems for Calgary businesses. Here are common integration scenarios:
E-commerce + Accounting: When orders come in through Shopify, WooCommerce, or custom stores, they automatically create invoices and update financial records in QuickBooks, Xero, or other accounting systems.
Website + CRM: Form submissions and customer interactions on your website automatically create or update contacts in your CRM (Salesforce, HubSpot, Zoho, etc.), with proper data mapping and duplicate handling.
Inventory Sync: Keep inventory levels synchronized across your e-commerce platform, point of sale, and warehouse management system. Sell on multiple channels without overselling.
Payment + Operations: When payments come through Stripe, PayPal, or other processors, trigger operational workflows—order fulfillment, service delivery, or customer provisioning.
Marketing Automation: Connect customer data to email marketing platforms. Trigger campaigns based on purchases, behaviors, or customer attributes stored in other systems.
Custom Application + Third-Party Services: Connect your custom-built applications to external services—payment processors, shipping carriers, communication tools, or industry-specific platforms.
API Integration FAQ
Common questions about connecting business systems.
Integration costs depend on the systems involved and complexity of data mapping. Simple integrations between two systems with good APIs might cost $2,000-5,000. Complex integrations involving multiple systems, custom data transformations, or poorly-documented APIs can range from $5,000-20,000+.
Have a question that's not answered here?
Call us at (403) 829-1452Ready to Connect Your Systems?
Let's discuss what you're trying to connect. Free assessment of integration possibilities.
