What happens when you detect a problem?

Alerts immediately notify our team. We investigate, diagnose the issue, and work to resolve it as quickly as possible. You're notified of significant issues and kept informed of resolution progress.

Do I get notified when my site goes down?

By default, we handle monitoring and response—you're notified of significant issues but don't get every alert. If you prefer to receive all alerts yourself, we can configure that.

What's a normal uptime percentage?

We target 99.9% uptime for sites we host and maintain. That allows for about 8.7 hours of downtime per year. Most sites achieve better than this. 100% uptime is unrealistic—maintenance, updates, and occasional issues are unavoidable.

Does monitoring prevent downtime?

Monitoring itself doesn't prevent downtime—proper maintenance does. Monitoring minimizes the impact of downtime by enabling fast detection and response. It also helps identify patterns that can inform preventive measures.

Is monitoring included with maintenance plans?

Yes. All our maintenance plans include 24/7 uptime monitoring. It's a fundamental part of keeping websites running reliably.

Can you monitor sites hosted elsewhere?

Yes. We can monitor any publicly accessible website. For sites we don't host, our response options may be more limited, but we'll still alert you immediately and help troubleshoot.

What about monitoring outside business hours?

Monitoring is truly 24/7. Automated systems check around the clock. For critical issues outside normal hours, alerts reach our team regardless of time. Websites don't only break during business hours.

Do you monitor page load speed?

Yes. We track response times over time and alert when performance significantly degrades. Persistent slowdowns are investigated even if the site remains technically available.

How do I see my site's uptime history?

You receive monthly reports showing uptime percentages, response times, and any incidents. We can also provide access to real-time monitoring dashboards if you want to check status yourself.

Website Uptime Monitoring Calgary | 24/7 Monitoring

Every Minute of Downtime Costs You

When your website goes down, you lose business. Customers who can't reach your site go to competitors. Sales that would have happened don't. The professional image you've built takes a hit. And if the downtime lasts hours instead of minutes, the damage multiplies.

The worst part? Many business owners don't know their site is down until a customer complains—or worse, until they notice sales have dropped. By then, the site might have been down for hours. Every lost visitor during that time is lost opportunity.

Website monitoring solves this by checking your site continuously—every few minutes, around the clock. The moment something's wrong, an alert fires. We know about problems immediately and can start fixing them before you've even noticed anything's wrong.

Fast detection means fast resolution. A problem caught in two minutes and fixed in ten minutes is a problem most visitors never experience. A problem that goes undetected for three hours affects everyone who visited during that time.

Our monitoring goes beyond simple 'is the site up' checks. We monitor response times, check for specific content, verify SSL certificates, and track server resources. We catch problems that could become outages before they actually take your site down.

Monitoring Features

Comprehensive website monitoring coverage.

✓Uptime checks every 2-5 minutes

✓Immediate downtime alerts

✓Response time monitoring

✓SSL certificate expiration monitoring

✓Content verification checks

✓Multiple check locations

✓Performance trend tracking

✓Server resource monitoring

✓Error page detection

✓Monthly uptime reports

✓Historical uptime data

✓Alert escalation procedures

How Monitoring Works

Round-the-clock protection for your website.

01

Continuous Checking

Every few minutes, monitoring systems check that your website is responding properly.

Checks come from multiple locations to distinguish between real outages and network issues. We verify the site loads correctly, not just that the server responds.

02

Immediate Alerts

When a check fails, alerts fire immediately to our team.

We don't wait for multiple failures to confirm—alerts go out on first detected problem so investigation can begin immediately.

03

Problem Investigation

We investigate to determine what's wrong and how to fix it.

Is the server down? Is there a software error? Is DNS configured correctly? We diagnose the specific problem.

04

Resolution

We fix the problem or escalate to appropriate parties if needed.

Many issues we can fix directly—restarting services, fixing errors, clearing caches. Hardware or hosting provider issues may require escalation.

05

Verification

Once fixed, we verify the site is working properly before closing the incident.

We confirm the fix worked and monitor closely for recurrence. You're notified when everything is back to normal.

06

Reporting

You receive reports on uptime, response times, and any incidents that occurred.

Monthly reports show your site's availability and performance. Incident reports detail what happened and how it was resolved.

What Causes Downtime?

Common causes include: server/hosting issues, software errors or bugs, traffic spikes overwhelming resources, expired domains or SSL certificates, database problems, and hack attacks.

Many of these can be prevented with proper maintenance. Monitoring catches issues that slip through prevention and enables rapid response.

Benefits of Uptime Monitoring

Why continuous monitoring matters for your business.

Minimize Downtime

Problems caught in minutes can be fixed in minutes. Without monitoring, hours can pass before you know something's wrong.

Protect Your Revenue

Every minute your site is down, potential customers can't reach you. Fast detection and resolution protects sales.

Maintain Professional Image

A website that's frequently down or slow looks unprofessional. Monitoring helps maintain the reliable presence customers expect.

Sleep Better

Know that someone is watching your site 24/7, even at 3am on Sunday. Problems don't wait for business hours.

Catch Issues Before Outages

Performance monitoring catches slowdowns and resource issues before they become complete outages.

Document Uptime History

Uptime records demonstrate reliability to stakeholders and help identify patterns if problems recur.

What We Monitor

Comprehensive monitoring that goes beyond simple up/down checks:

Availability: Is your site responding? Can visitors actually reach your pages? We check every few minutes from multiple locations to catch outages immediately.

Response Time: How fast is your site loading? We track response times over time, alerting when performance degrades significantly. Slow sites lose visitors even when technically 'up.'

SSL Certificates: When does your SSL certificate expire? We monitor expiration dates and alert well in advance so you're never caught with an expired certificate that makes your site look unsafe.

Content Verification: Is your site showing the right content? We can check that specific content exists on pages, catching situations where the server responds but something's broken in the site itself.

Server Resources: For managed hosting clients, we monitor CPU usage, memory, disk space, and other server resources. Problems at the server level often precede website issues.

Domain Expiration: We track domain registration expiration so you don't accidentally let your domain lapse—which would take your entire site offline.

Uptime Monitoring FAQ

Common questions about website monitoring.

Standard monitoring checks every 5 minutes. For business-critical sites, we can configure checks every 2 minutes or even more frequently. Most outages are detected within minutes.

Have a question that's not answered here?

Call us at (403) 829-1452

24/7 UptimeMonitoring Calgary